We will accept returns within 20 days of the date on the receipt if returns are unopened and 100% resealable. There will be a 20% restocking fee and returns will not be accepted after 20 days. Please notify us immediately if there is a problem with your order. Please call or email us for a Return Authorization Number for all returns.
Note that UPack Supply is not responsible for return freight fees.
Damaged or Defective Products
If damages are at our fault we will offer to send a replacement or refund if we do not have the product in stock if reported within 48 hours after receiving the product, otherwise, we cannot accept the return.
Cancellation cannot be processed after products are shipped. Products will be shipped within 48 hours if items are in stock.